Last Updated: 01 July 2025
Welcome to Cellnox.co.in. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from www.cellnox.co.in, you agree to comply with and be bound by the following terms. If you disagree with any part of these terms, you must not use our services.
“Company”, “We”, “Us”, or “Our” refers to Cellnox Technologies.
“User”, “You”, or “Customer” refers to any individual using or purchasing from Cellnox.co.in.
“Site” refers to the official website www.cellnox.co.in.
“Products” refers to smartwatches, wearables, and accessories sold on our platform.
You must register an account to make purchases.
You agree to provide accurate, current, and complete information during registration.
You are responsible for maintaining the confidentiality of your account credentials.
We reserve the right to suspend or terminate accounts found to be in violation of these Terms.
All products listed on the website are subject to availability.
We strive to ensure product descriptions and images are accurate, but minor differences may occur due to screen resolution, lighting, or packaging updates.
Prices and availability are subject to change without notice.
All prices are inclusive of GST and other applicable taxes unless stated otherwise.
Prices displayed are in Indian Rupees (INR).
We accept payment via secure gateways (e.g., Razorpay, Paytm, UPI, Net Banking, Debit/Credit Cards).
We do not store any payment information. All transactions are encrypted and handled by secure third-party gateways.
Once your order is placed, you will receive an email confirmation with order details.
We reserve the right to cancel orders in the event of pricing errors, stock unavailability, or suspected fraudulent activity.
Customers may request cancellations before the order is dispatched. Once shipped, cancellation requests will not be accepted.
We offer delivery across India through reputed logistics partners.
Orders are generally shipped within 1–3 business days of successful payment.
Estimated delivery time is 3–7 business days, depending on the delivery location.
Shipping delays may occur due to weather, strikes, or unforeseen logistical challenges.
You will receive tracking information once your order is dispatched.
Please refer to our Return and Refund Policy for detailed information.
Returns Eligibility:
Products must be unused, in original condition, and returned within 7 days of delivery.
Products must be returned in original packaging with all tags, accessories, and manuals.
Non-returnable Items:
Products with physical damage not caused during transit.
Products without original packaging.
Used or worn smartwatches.
Refund Process:
Upon receiving the returned item and quality check approval, refunds are processed within 5–7 business days.
Refunds will be credited to the original payment method.
Replacement Policy:
Replacements will be provided for defective or damaged items reported within 48 hours of delivery.
Certain products come with manufacturer warranty. The warranty period and terms vary by product and brand.
Warranty claims must be submitted with proof of purchase and within the valid warranty period.
The warranty does not cover water damage (unless IP-certified), physical damage, or unauthorized repairs.
All logos, designs, images, texts, product names, and technology are the property of Cellnox Technologies or its licensors.
Unauthorized copying, reproduction, or distribution is strictly prohibited and may lead to legal action.
You agree not to:
Use the website for any unlawful purpose.
Attempt to gain unauthorized access to other accounts or systems.
Transmit any viruses, malware, or harmful code.
Misuse product reviews (e.g., posting false or defamatory content).
Copy, duplicate, or exploit content or layout for commercial use without permission.
Our website may contain links to third-party websites. We do not control or endorse these websites and are not responsible for their content or practices. Use them at your own risk.
Promotional offers are subject to availability and may have specific terms and expiration dates.
We reserve the right to withdraw or modify any offer without prior notice.
Discount coupons cannot be combined unless explicitly stated.
We do not guarantee uninterrupted access to the website or that the website is error-free.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages resulting from:
Use of our site or products
Delay or failure of delivery
Product misuse or warranty violations
You agree to indemnify, defend, and hold harmless Cellnox Technologies from any claims, damages, losses, or expenses (including legal fees) arising from your use of the site, violation of these Terms, or any activity related to your account.
We reserve the right to suspend or terminate your access to the website at our sole discretion, without notice, for any reason including but not limited to breach of these Terms.
You may also terminate your account by contacting our support team.
These Terms shall be governed by and interpreted under the laws of India.
Any disputes arising under or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Lucknow, Uttar Pradesh, India.
Please review our Privacy Policy to understand how we collect, use, and safeguard your data.
If you have any questions about these Terms or need support, please contact us:
📧 Email: support@cellnox.co.in
